How to Change Title in MS Lync 2013: A Step-by-Step Guide

Changing title or display names can be a crucial step in managing your organization's presence on Microsoft Lync 2013. In this article, we will walk you through the process of changing titles for specific users or groups in your Lync environment.

One common scenario is when an administrator wants to mask certain users' names, such as CxOs, and display them with a different title. For instance, instead of showing 'John Smith', they may want to display 'Masked'. This can be achieved by creating a custom attribute in Active Directory (AD) and mapping it to Lync's DisplayName.

To start, you will need to create a new attribute in AD using the Unicode string syntax. Once created, you will need to update the value of this attribute for the specific user or group that needs the title change.

Next, you will need to map the custom attribute to Lync's DisplayName using ABSConfig.exe. This can be done by selecting 'Map' and choosing the attribute from AD. You may also need to apply filters to include or exclude certain users based on their AD attributes.

After mapping the attribute, log out and re-login to the Lync client to ensure that the changes take effect. If you are still not seeing the desired title change, try running the cmdlets Update-CsUserDatabase and Update-CsAddressBook on the Front End (FE) servers using the Lync management shell.

In some cases, it may take a few minutes for the changes to propagate across all users. Therefore, it's recommended to logout and re-login to the Lync client after making the changes.

It's also important to note that if you are experiencing issues with your title changes not taking effect, try creating a new user or logging out of the Lync client and re-logging back in.

By following these steps, you should be able to successfully change the titles for specific users or groups in your MS Lync 2013 environment.

Ms lync 2013 how to change title